Please read the following terms and conditions carefully as they govern the use of this website.
All material contained within the Daia website (https://www.shopdaia.com/) is covered by a disclaimer and protected by copyright laws.
Access to this website (https://www.shopdaia.com/) is subject to the following conditions:
Copyrights
Except as expressly stated in this site, no part of this website, including information, images, logos, photos, and overall appearance of the site, may be copied, republished, broadcast or reproduced in any form whatsoever without the prior written permission of the copyright holders except for your own personal or non-commercial use.
You also agree, on entering this site, not to adapt, alter or create a derivative work from the site content except for your own personal, non-commercial use.
Logos
The Daia logo is property of Daia. All other trademarks and logos used in this website are the trademarks or logos of their respective owners.
Links to other websites
This website contains links to other websites that are operated by third parties. Daia, does not accept any liability over the content of these third party sites. The existence of these links do not constitute an endorsement of such websites, and your linking to these sites is at your own risk.
Content accuracy
Whilst all reasonable efforts have been made to ensure the accuracy of content, no responsibility can be taken for any error or omission.
Limitation of liability
Daia does not guarantee that access to this website will be uninterrupted, that this website will be free from viruses or that this website cannot be tampered with by third parties. This website and the information are provided on an ‘as is’ basis, with no warranties of any kind whatsoever, either express or implied, including, but not limited to, any warranties or any implied warranties of merchantability or fitness for a particular purpose. Use of this website and the information is entirely at the user’s sole risk. In no event will Daia, be liable for any damages whatsoever arising out of or related to this website. Your sole and exclusive remedy for dissatisfaction with this website and/or information is to stop using the site and the information.
Modification of the terms and conditions
Daia, may modify the terms of this agreement on this site. You agree to periodically review this agreement to be aware of any such revisions. Should the revision be unacceptable to you, you agree to stop accessing this site. Your continued use of this website following such notification of any such revision(s) shall be deemed as acceptance of and agreement to abide by all such revisions.
Online returns policy
Terms
All sales are final. Daia is unable to accept returns or exchanges at this time.
Faulty goods
Goods are classified as faulty if they are not of satisfactory quality, fit for purpose or as described. Please note that items which are damaged or as a result of normal wear and tear; by accident; or through misuse will not be considered faulty.
Colours
We try to display the colours of our products on our website as accurately as possible but please note that photography can sometimes alter the colour of items. Also as computer monitors, tablets and mobile devices vary, we cannot guarantee that colours will be exactly as they appear on your device.
Damaged or defective item
If you receive a defective or damaged item, please contact us immediately at
info@shopdaia.com.
All orders are processed and shipped from Lisbon, Portugal, within 2-5 business days via CTT. This excludes weekends and bank holidays. A notification email will be sent to you with a tracking number when your order has been dispatched.
EU customers will pay VAT on their purchase. For international orders, a customs duty will be charged to you depending upon the country in which you reside. Daia is not responsible for payment of this duty. The shipping company will contact you once your items are in customs to let you know the cost. Be aware that this may delay your delivery time as goods will be held at customs. It is your responsibility to pay the necessary charges for local authorities to release the goods. If a customer does not claim and pay the import duties and taxes upon delivery, the package will be abandoned in customs. We will not be responsible for returning or refunding the items.
CTT estimated shipping times are:
Portugal and Spain: 1-3 Business days Rest of Europe: 3-10 Business days Rest of the World: 7-15 Business days
In some cases, the delivery may take longer. In this case please contact your local postal office to track your order. Daia is not responsible for any packages lost or damaged in transit.
Availability of products cannot be guaranteed. If you have ordered an item that is not available or is delayed, we will notify you via email or telephone.
You may occasionally receive discount codes from us, via email or through promotional materials.
Each code is unique to the recipient, is not transferable, has no monetary value and under no circumstances can it be converted into currency. Each code has an expiry date, which will be stated at the time of promotion or on accompanying promotional materials which cannot be modified. Codes can only be redeemed online.
When an order is placed using a promotional code and contains a number of items, the value of the discount is spread over each item according to the pro-rated value of that item.
Under no circumstances can the value of a discount code be deducted from an order if that code is defective or out of date: no replacement codes will be issued.
Only one discount voucher can be used per order.
If any other rules apply to a specific promotion, these will be clearly stated at the time of promotion or on accompanying promotional materials.
